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Read more about the utility dispute process. After finding gaps in the marketplace, the Quickpay Group provides innovative software and app services for clients all over Australia and overseas. When the Find Account screen appears, select your Company from the drop down list.
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If a dispute cannot be resolved by customer service, customers have the right to initiate an appeals process within 30 days of the initial dispute. Proceed to the Utility Payment Portal and click on the Quickpay button. Dispute ChargesĬustomers have the right to request an explanation of charges, as well as dispute a bill. Delinquent water, sewer, storm water, and refuse charges may become a lien on your property and subject to collection activity. Tenants of rental properties facing disconnection should contact customer service for guidance. Prior to disconnection, eligible customers may apply for an installment payment plan to pay off past due balances.
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When the moratorium ends, customers will receive written notice before water service can be disconnected for non-payment. If you need your water turned back on, please contact Engage Toledo. DisconnectionĪt this time, water service will not be discontinued due to non-payment. Follow this link Know Your Consumer No for further details.
#QUICKPAY PORTAL CODE#
You can also read more information on programs for lowering your bill. TANGEDCOs Quick Pay bill payment facility: Consumers can make payment with the consumer number comprising 2 digit regioncode, 3 digit section code, 3 digit distribution code and service connection number with 1-4 digits.
#QUICKPAY PORTAL HOW TO#
If you are experiencing financial hardship, customer service can provide guidance for how to best manage your specific situation. If your payment is returned, you may be charged an additional processing fee, as well as any applicable late fees. A 5% late fee will apply to the whole past due balance if payment is not received. When the moratorium ends, payment must be received in our office by the due date listed on the back of this bill.